1. Scope
By accessing pruvo.com (the "Site"), creating an account or using any Pruvo service (together, the "Services"), you agree to these Terms & Conditions. If you do not agree, do not use the Site or Services.
2. B2B only
Pruvo is exclusively a B2B platform. The Services are intended for travel companies — bedbanks, OTAs, DMCs and similar operators. Pruvo no longer offers a consumer product. If you booked through Pruvo's prior consumer service and need help with an existing reservation, please contact info@pruvo.com.
3. Your account
You are responsible for keeping account credentials confidential and for all activity under your account. Notify us immediately if you suspect unauthorized access. We may suspend accounts that pose a security or compliance risk.
4. Permitted use
You agree to use the Services in compliance with all applicable laws and not to:
- reverse engineer, scrape, or interfere with the Services or their security
- resell, sublicense, or expose the Services to unauthorized third parties
- use the Services to violate third-party rights, including privacy and IP
- upload malicious code or use the Services to send unsolicited communications
5. Intellectual property
Pruvo and its licensors own all rights in the Site and Services, including all software, models, documentation and trademarks. We grant you a limited, non-exclusive, non-transferable right to use the Services in line with these terms and any agreement we have with you.
6. Your data
You retain ownership of data you submit to the Services. You grant Pruvo a license to use it solely as necessary to provide and improve the Services and as set out in our Privacy Policy and any Data Processing Addendum.
7. Feedback
If you share suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction.
8. Third-party services
The Services may integrate with third-party platforms (e.g. supplier APIs, distribution channels). Your use of those services is governed by their own terms. Pruvo is not responsible for third-party performance.
9. Fees
Where applicable, fees, billing cycles and currency are set out in your order or partnership agreement. Unless otherwise stated, fees are exclusive of taxes. Late amounts may accrue interest.
10. Warranties & disclaimer
The Services are provided "as is" without warranties of any kind, whether express, implied or statutory, including merchantability, fitness for a particular purpose and non-infringement. Pruvo does not warrant that the Services will be uninterrupted or error-free.
11. Limitation of liability
To the maximum extent permitted by law, Pruvo will not be liable for indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or business opportunities. Pruvo's total aggregate liability under these terms will not exceed the amount paid by you to Pruvo in the twelve months preceding the claim.
12. Indemnity
You agree to defend and indemnify Pruvo against claims arising from your use of the Services in breach of these terms, your violation of law, or your infringement of third-party rights.
13. Term & termination
These terms apply for as long as you use the Services. We may suspend or terminate access immediately for material breach. Sections that by nature should survive termination (IP, liability, indemnity, governing law) will survive.
14. Governing law
These terms are governed by the laws of the State of Israel, without regard to conflict-of-laws rules. The courts of Tel Aviv have exclusive jurisdiction.
15. Changes
We may update these terms from time to time. We will revise the "last updated" date at the top and, for material changes, provide additional notice through the Site or your account.